State Farm® Insurance Agent Emily Chapman

"Jim was extraordinarily helpful with an issue involving a car insured by State Farm in a different state. Both my wife and I really appreciated his advice and assistance."

"Lois G- Great customer service very thorough and walked me through the whole process. I’m so glad I switched to State Farm . Also great to meet another Lois in the world !"

"Jim is the most friendly and well rounded guy. He is always a pleasure to speak with and is very knowledgeable. Thank you for being the best part of State Farm"

"I have been a client for the past year and have been very pleased with the excellent service. Ryan Vasquez has been extremely helpful with assisting me."

"jim was very helpful. was very patient and answered all my questions."

"Amazing personalized service and incredibly helpful. Highly recommended."

"Spoke to Jacqueline and she helped me file a claim to have my car repaired. She is very friendly and knows the answers to my questions. Love doing business with her."

"Whenever I have an issue, I don’t hesitate to call the office because I know that I will be able to speak with a kind and capable representative. This last time, after meeting many dead ends on the State Farm corporate website, I finally thought to call the office. Not only did Jim bring a smile to my face, he resolved my issue within that same phone call. Wonderful!"

"I really appreciate agent Lois Giannoni's able and patient assistance in resolving a complex auto damage situation involving two separate claims. She was most helpful and the first person able to successfully navigate the State Farm website and unravel the difficulties I was experiencing submitting the required documentation. Lois, thank you!"

"Lois was great. Lined up my car insurance right away and was quite responsive throughout the process. I’ll continue to go to her and the team here for all my insurance needs."

"I had excellent interactions with Jacqueline and Taylor at State Farm. They were super helpful, informative, patient, and friendly in helping my family get appropriate auto and home insurance. I would highly recommend them for your insurance needs in the Bay Area."

"Emily's team lied about my insurance payments. They promised me a lower amount but added hidden fees. They also didn't cancel my policy when I requested and kept charging me for an additional 6 months. It's a good thing I triple checked my policy and got a refund."

"Thanks for the great review of our coverage."

"My husband and I recently purchased life insurance from Lyndsie and she was so knowledgeable and helpful. I would recommend everyone to work with her if you’d like friendly, comprehensive service!"

"Lois, has always been very helpful when I call with a question. We have been using Emily Chapman's office for many years now. I would not go anywhere else."

"We love our State Farm office! No matter who I speak with, they are knowledgeable and friendly and easy to speak with. I always get the answer to my question as well as having a pleasant interaction."

"I always know I'll get top-notch customer service from the staff at Emily Cohen's office. When I called in to make a payment, Lois Giannoni was cheerful, eager to help and completed my transaction in less than a minute. Another item off my "to do list" .....thank you, Lois!"

"Hemos recibido un excelente servicio por parte de Edgar, hemos estado trabajando con State Farm por al rededor de 7 años y siempre ha sido muy amables y profesional. Siempre responde a nuestras preguntas de manera rapida, oportuna y ademas es un gran beneficio que Edgar nos brinde servicio en Español. Muchas gracias Edgar :)"

"Wonderful and helpful staff!"

"Super informative, we got it done! Thank you Melanie!"

"I have been using State Farm for several years now, and always appreciate Lois' help whenever I have questions on existing/future policies. She takes the time to explain various options for policies, which is extremely helpful so I can pick something that is beneficial to my financial goals. Thanks again!"

"Edgar was super helpful in quickly taking care of my insurance change. He even found ways for me to save more money. I’ve been working with Emily’s office for 10 years and they have always been responsive."

"Great experience with Menlo Park State Farm for ~20 years, super communicative / responsive - thank you!"

"Emily Chapman and her staff are super professional, I’ve always had the best experience and advice regarding all my auto & home insurance needs. Thank you."