State Farm® Insurance Agent Emily Chapman

"I inadvertently cloned a previous five star review but what I meant to comment on was the great customer service I received from Lori! I didn’t realize State Farm assisted clients with Medicare but Lori reached out to me with advice and even a followup answer to my questions. I highly recommend State Farm Insurance and especially the Emily Chapman/Sharon Heights branch!"

"Always excellent prompt service and attention from the whole team"

"I was really stressed out about filing a claim, and Thomas made it so simple to get reimbursed! I really appreciated his help and the personal attention I receive at this office!"

"Very friendly and knowledgeable and informative"

"Jim was super helpful in discussing several of my insurance policies. He was patient, clear, and thorough in his explanations. I ended up saving some money on premiums, and, more importantly, I ended up understanding my insurance policies better than I had."

"Highly recommend Emily Chapman, Jim, and team at State Farm for auto/home insurance. Jim is personable, has great attention to detail, and will spend the time to be sure you get what you need."

"Jim was very knowledgeable and patient. He walked me through my homeowner insurance and auto insurance policies line and line, and gave me a few cost saving suggestions. From the customer support perspective, he was helpful and great !

However, State Farm insurance costs are on the high side in my area."

"Taylor was engaging smart and professional.
Thanks State Farm👍p"

"My family has been with State Farm Insurance since 1976. We had only two insurance agents through those years. I only trust those two agents to take care of our needs. Thank you Emily and your crew!! Especially Erin for helping my family with our insurance needs!!"

"Emily, Erin and Thomas are very responsive and helpful for insurance questions"

"Emily Chapman's office has been very helpful in providing insurance, taking care of problems, and answering questions. They have worked well for my family for many years."

"Thomas ga ve excellent service"

"My agent was available and responsive and able to answer all my questions."

"Tom was very pleasant to do business with. Descriptions were clear and complete. He was efficient and followed up in writing the work that had been accomplished. I am a satisfied client."

"Everyone I have interacted with at Emily Chapman's State Farm Insurance office has been exceptional. They are willing to put in whatever time it takes to help me find answers and problem solve. They follow up when they say they will and keep going until all issues are resolved. Can't say enough good things about them."

"I have had several exchanges with Thomas Palmer in connection with vehicle insurance. Thomas is knowledgeable, efficient, dependable, thoughtful and kind. At the end of my last conversation with him I said “you are worth your weight in gold”. And I meant it!"

"Very responsive by phone and email; staff are very pleasant and take all of the necessary time to answer questions, update policies, etc. Would definitely recommend. Edgar, Melanie, and Jim have been especially helpful."

"Quick response time to questions and concerns when I email. Contacting them is easy. I recently switch to Emily Chapman earlier last year since my previous agent was hard to contacts and response was horrible. So far, Emily Chapman's office responds quickly."

"Excellent Team!! at Emily Chapman Statefarm and have been a client for 10+ years."

"Many thanks to Taylor Childers at State Farm today for assisting me with my insurance documents. She was very friendly, helpful and followed through right away to provide me with the document I needed. I have been using State Farm for my insurance needs for many years and I highly recommend Taylor Childers and Emily Chapman at State Farm!"

"Judy was efficient, prompt on getting back to me and always joyous in conversation. Thank you for all the help!"

"I’ve had nothing but positive experiences and highly recommend this agency. Judy has been a great resource and has shown me extra kindness and care during a particularly stressful life event. I’ve always gotten timely and accurate info, and especially appreciate their exceptional customer service."

"I have been with State farm for over 30 years and have had very good service. I recently switched agents to Emily Chapman and have been getting the best help ever. I have been dealing with Erin Magana from her office and I feel she has giving me the best advice ever. I have multiple houses and cars in different states and with her help I have the coverage that I need. She really helped me understand that I needed an umbrella policy to protect my assets. Lucky I never needed it but if something ever did happen at one of my properties I could have lost a lot of not everything. Thank you Erin Magana for all your help"

"I had discussed adjustments to a liability policy based on the changes in my household. Thomas explained the options that would best serve my family , keeping costs in mind."

"Been with them for over 15 years and no accidents or tickets in that time frame excellent driver and they raise my rates up every 6 months $30 or more! This is not how you do business!"