State Farm® Insurance Agent Emily Chapman

"Jim Vincent was extremely knowledgeable, helpful and patient as we sorted through a number of different family car insurance policy changes. Thank you for making a chaotic situation manageable."

"Very responsive by phone and email; staff are very pleasant and take all of the necessary time to answer questions, update policies, etc. Would definitely recommend. Edgar, Melanie, and Jim have been especially helpful."

"Lois Giannoni has helped me with insurance on three cars and my home. She is knowledgeable, efficient and friendly. Lois always returns my calls quickly and always provides excellent service. Can’t ask for more!"

"Tom. helped me out today quickly getting a new policy in place for a new car I bought. He was very responsive and pleasant."

"My State Farm agent’s office is always helpful."

"Emily Chapman and her staff are super professional, I’ve always had the best experience and advice regarding all my auto & home insurance needs. Thank you."

"This agent office has always been very responsive and prompt in answering quesitons or following up. We recommend them when seeking for any type of insurance."

"This office has been extremely helpful in helping me manage a cross country move, with managing car, life, home owners insurance. Highly recommend."

"I highly recommend Emily Chapman, State Farm in Menlo Park, CA! Jim has been especially helpful in helping me and my family with our home insurance, as well as Thomas and Taylor. Thank you to Jim for going the extra mile to help us!"

"Lois was very helpful and explained everything to my satisfaction"

"Thomas is knowledgeable and reads the policy and recommends changes to help my personal situation. He listens and is professional and friendly. I have been with State Farm since 1973 and their honesty and rates keep me with them. Thank you Thomas."

"Thomas was helpful, empathetic and attentive. Excellent service, great results!"

"You never totally know the value of your insurance company until you have a Claim. I've always had fantastic service from Jacqueline H at Emily Cohen's office. She takes immediate command of the situation. My car was recently damaged by a hit-and-run driver, and I was frantic when it was discovered. Within one hour, Jacqueline filed my Claim, made me an appointment for collision repair, and arranged a loaner car. Her communication is clear and thorough, and I 'm kept in the loop by her and her reliable Claims team at every turn. Jacqueline is a delight in every way - perky, caring and supportive! Two years ago, during the hazardous storms, my back fence blew down. Jacqueline took control, opened a Claim and communicated with my other two neighbors who were also affected. A new, sturdy fence was installed to everyone's satisfaction in a matter of weeks. When the unexpected happens, Jacqueline is there for me in every way! And like a good neighbor, State Farm is #1 in my book!"

"I have been with this State Farm office for over 20 years and have had a great experience with them. They have been helpful, friendly, & professional. Thankfully, I have not had many claims over this time, but they were always handled quickly, fairly, and with no hassle (which is important when in the midst of challenging events). For the last few years, I have worked with Taylor Childers and Taylor has been wonderful in helping me to adjust my policies whenever changes were needed. Thank you."

"Edgar, the agent I dealt with was very knowledgeable and helpful."

"Great experience with Edgar - super efficient and A+"

"Super helpful and informative. I always have a very pleasant experience."

"Delighted to talk with a real person who was friendly and helpful!"

"Jim was clear and patient in explaining the ins and outs of our insurance policies."

"I had an issue with getting my rv towed because of the size. The cost was expensive which I didn't know how I was going to pay for it. I was told maybe your insurance can pay for it. I called State Farm and spoke with Judy. Judy put me at eased by letting me know that State Farm would cover it and I can come pick up a check to pay for it. When I went to go pick it up I didn't have to wait which I was shocked and happy at the same time. Thank you Judy for the wonderful customer service you displayed."

"Taylor at State Farm is a rock star! Taylor works with me on all of our policies and I learn something every time we talk! Taylor always keeps me up to date on all the latest and I am so grateful!"

"I truly appreciate the relationships I’ve discovered over the 20 years as a client of Bon Anderson’s State Farm Insurance office in Menlo Park, CA. I thrive on human interaction in all aspects of life. Because of Bob Anderson and his associates, business transactions have become enriching relationships with caring humans. Thank you Bob and your supporting team!"

"Agent spent a good deal of time with me, patiently answering many questions about our existing coverages for both autos and homes/CEA, in addition to taking care of the matter I had called about, getting a new policy for a vehicle purchased today. He not only answered my questions, but also arranged on the spot updates, reinstatement of our CEA policy on our vacation home, adjustments to our auto coverages AND getting the new car insured and paid for/bound. It was an intelligent, efficient and professional interaction. Many thanks!"

"Been with them for decades. Always top notch prompt service. Will use them forever! Lois Giannoni helped me on my last car and I couldn’t be happier. She made sure I was insured on a new purchase when I was overseas. My policy was already in place when I landed. Outstanding customer service!"

"I needed car insurance fast when I was out of the country. In fact, I didn’t even know which car I was going to buy. But Lois Giannoni guided me every step of the way. She made sure I was getting the best policy possible. Because of her help, I was able to come home and be insured right away. A1 top-notch customer service! Highly recommended!"