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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alexandre Cassago

Alexandre Cassago

March 9, 2023

5  out of  5 rating by Alexandre Cassago
"I arrived in the United States with my family approximately 1 month ago and with many things to take care of, one of them being the purchase of a car and insurance for it. I tried to get quotes online but many doubts about what I really needed came up. That's when I had the idea of searching for insurance companies using google maps. Emily Chapman - State Farm Insurance Agent came up along with others, but the ratings and testimonials were far superior to any other search. That's when I decided to go meet them. I was received with great affection and attention. I explained my situation as a newcomer and foreigner, with a driver's license not yet American (International Driver License). Jody who guided me through the whole process was very patient, explained to me all the terms and conditions applied in the USA until we were able to apply for a great insurance plan for my car and my rented house. I leave here great recommendations to help others, like me, who need a personalized service of great quality. Go meet and talk with the Emily Chapman - State Farm Insurance Agent's team."

Melissa Fabrizio

February 28, 2023

5  out of  5 rating by Melissa Fabrizio
"Emily was a dream to work with. Fast, Efficient, and Enjoyable to Work With! Thanks So Much…."

Cecilia Willer

February 23, 2023

5  out of  5 rating by Cecilia Willer
"I worked with Lyndsie on changing some details on our policy. She was amazing and very efficient. I found Lyndsie, as well as anyone I have spoken with at State Farm (those on Emily Chapman's team), to be amazing. Highly recommend them. They are terrific."


February 23, 2023

5  out of  5 rating by KARTHIK BALAKRISHNAN
"Great team, fast response with both simple and complex questions, great expertise and friendly approach. Would gladly recommend."

Tatiana Ahkeahbo

February 23, 2023

5  out of  5 rating by Tatiana Ahkeahbo
"I was looking to get new Car / Renters insurance and was referred to State Farm. Judy Stice at State Farm was friendly and knowledgeable. She was very helpful with getting a new quote and she answered all my questions. I’m very thankful for how she responded quickly at getting me policy. I would highly recommend StateFarm Insurance."

Jackie Zhao

February 22, 2023

5  out of  5 rating by Jackie Zhao
"Been working with this team since 2016. The best insurance agent I've ever had. Love them. I work with Jacqueline within the team specifically and she is the best insurance agent!! Ask for Jacqueline if you want to work with them."

Jeffrey Hayer

February 21, 2023

5  out of  5 rating by Jeffrey Hayer
"Great office to work with. Attentive, honest, and helpful. Employees are always happy to help."

Kelley Baker

February 21, 2023

5  out of  5 rating by Kelley Baker
"I couldn't be more happy and satisfied with the service here! Josh Cohen helped set up my renters and car insurance policies about 10 years ago. Josh has always taken the time to answer all my questions, and I have always felt so supported whenever a claim has come up. The team is efficient and they all provide exceptional service! I recently purchased life insurance too, and the team has made the whole process incredibly easy and straightforward. Can't recommend Emily Chapman's State Farm agency enough!"

Michael Osborne

February 19, 2023

5  out of  5 rating by Michael Osborne
"I have known and worked with Emily and her State Farm family for many, many years. I trust her with my retirement account and insurance needs implicitly, and value her opinions and advice. I would recommend Emily and State Farm to anyone in need of these services!"

Creighton Urgo

February 15, 2023

5  out of  5 rating by Creighton Urgo
"Peter was very helpful and helped to make sure I found the coverage options I needed."

Patrice Basso

February 14, 2023

5  out of  5 rating by Patrice Basso
"I changed all my insurance and gave it to Peter Clifford. I’m impressed with his availability and follow through."

Elizabeth Pollard

February 14, 2023

5  out of  5 rating by Elizabeth Pollard
"Recently my car was vandalized and thanks to Peter Clifford's fabulous, swift service and his whole team at State Farm I was up and running in no time at all. Thanks Peter!!! Thanks State Farm!!!"

Cassondra Powers

February 10, 2023

5  out of  5 rating by Cassondra Powers
"I called for a quote and although I didn't end up switching at this time, Melanie's customer service and knowledge of insurance was so amazing that I had to leave her a review. This girl deserves a raise, she has the patience of an angel! She was understanding and really took the time to explain to me all of my options and throughly answer all of my stupid questions, which she reassured me were not stupid. Thank you Melanie!"

Xavier Piano

February 9, 2023

5  out of  5 rating by Xavier Piano
"Great customer service. The whole process was easy and informative."

Alison Ross

February 9, 2023

5  out of  5 rating by Alison Ross
"Jacqueline has been my agent for 10+ years. She's been incredible! I've had a few vehicle mishaps over the years and she always responds quickly! Customer service is on point and I highly recommend working with her!"

Victor Aquino

February 8, 2023

5  out of  5 rating by Victor Aquino
"Lois G. Helped me out with some quotes. Not only was she quick and efficient, she made me laugh! Who laughs when you are talking about insurance? Definitely recommend this office & Lois"

Jake Parker

February 6, 2023

5  out of  5 rating by Jake Parker
"Lois Gianonni is amazing in Emily's office. I have a pretty complicated insurance needs, and Lois is always there to make changes or additions, or answer any of my questions. Very happy with Lois and this office."

Micheline Kemist

February 6, 2023

5  out of  5 rating by Micheline Kemist
"Erin got right to the core issue and made sure I was heard in a claim's issue. Thank you Erin!"

Renee Capri

February 4, 2023

5  out of  5 rating by Renee Capri
"Roy Coleman was a great help. Valued working with him."

Cristina Floriani

January 31, 2023

5  out of  5 rating by Cristina Floriani
"Wonderful service. Very friendly!"

Yves Martin

January 31, 2023

5  out of  5 rating by Yves Martin
"Great place, nice and helpful people."

Matthew Shafae

January 26, 2023

5  out of  5 rating by Matthew Shafae
"Emily and Tyler were a dream to work with. They were responsive, personable, and highly competent. I felt like I was in good hands from the start. Insurance isn't usually the funnest of tasks to deal with. The process was painless, and I wouldn't hesitate to refer friends, family, and colleagues to this office for any insurance needs. Thanks!"

Dylan Moreland

January 25, 2023

5  out of  5 rating by Dylan Moreland
"In the past several years, I've had my catalytic converter stolen twice, along with my rear window smashed in a smash-and-grab. All three times, State Farm took excellent care of me, paid me out appropriately, and got me back on the road very quickly. I plan to stay with them for the foreseeable future."

yaping chen

January 23, 2023

5  out of  5 rating by yaping chen
"Roy is very experience and knowledgeable to answer all my questions. He has been very patient to address all my concerns, which are important and helpful for my decision making process. Thank you, Roy!"

Thu Tran

January 18, 2023

5  out of  5 rating by Thu Tran
"Lyndsie was sensational! I was having a hard and frustrating time using the website to get a quote and eventually gave up with another task added on my “to do” list to call them later. Lyndsie had great timing and called to see how she could further assist. She was attentive and responsive from the beginning to end and had such a kind, warm, and welcoming disposition. She ticked this task off my “to do” list as I felt I did not have to put much effort in to get this done. Great service and I’m relieved and glad to have this out of the way. Lyndsie’s amazing customer service was the cherry on top."